There are a couple of people who have taken major steps toward fixing this problem, they have a great plan and things are in place. If you have not been in contact with frank you need to do so. he has taken the ball and is really rolling with it. you can email him at
frankhwv@aol.com. He is out of town right now but send him an email aslo send to
tony.noto@xerox.com
tinawestberg@effectivemktg.com
They are also on top the situation