Thank you for sharing your thoughts concerning Lipton.
Many factors are considered during product development, such as taste, texture, nutritional value, the ability to retain flavor and quality, as well as consumer convenience in use and preparation. Unilever uses only those ingredients needed to provide the desired flavor, appearance, consistency and nutritional value to its food products, and then to maintain those qualities during storage and use.
In order to produce good-tasting foods, we also make use of the latest research to select ingredients that provide those qualities. Our research staff continues to review existing products and develop new ones, and this ongoing program provides our consumers with products of only the highest quality and value.
Consumer comments are important to us, and are evaluated on a regular basis. We will forward your message to the appropriate staff.
Your friends at Lipton