Taproom Manager

Town Brewing Company

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Taproom Manager – Town Brewing Co.

Town Brewing Co., opening summer 2018 in Charlotte, NC, is seeking an experienced, innovative Taproom Manager to join our leadership team!

About Town Brewing Co.

Town Brewing will open its doors summer 2018 in the rapidly evolving, exciting FreeMoreWest neighborhood, less than a mile from Bank of America Stadium and Uptown Charlotte. We will be brewing an extensive range of beer styles including IPAs, stouts, saisons, kettle sours, and barrel-aged beers. We intend to make our taproom, which will include a large patio space, a fixture in the community with an inviting atmosphere and exciting events. Town Brewing Co. will also have a kitchen to provide patrons with a limited, but enticing menu, which may expand over time.

About the Position

The Taproom Manager will be a full-time role responsible for ensuring customer satisfaction, managing taproom staff, planning exciting events, and assisting with social media content creation and coordination. As a new brewery, we are seeking a motivated individual who can be a leader and thrive in an exciting and challenging start-up environment. Passion for, and knowledge of, craft beer is obviously important, but the ideal candidate will also possess a proven track record of exceptional customer service, strong managerial and event planning skills, and proficiency on multiple social media platforms.

Responsibilities

  • Take lead on hiring and training taproom staff

  • Inventory management/ordering

  • Meet or exceed taproom sales goals

  • Assist with planning, organizing and staffing special events (such as private parties, charitable functions, run clubs, yoga, beer releases, etc.)

  • Taproom staff scheduling

  • Maintain a clean, safe, welcoming, family friendly environment for both staff and customers

  • Develop opening and closing checklists, assignments, and other operational procedures

  • Work with other departments to coordinate and generate social media content

  • Bartending shifts as needed

  • Assist with outside events such as beer festivals as needed

  • Update and program POS system as needed to reflect menu/retail changes

  • Maintain strict standards to ensure compliance with ABC, health department, etc., and prevent service to underage patrons

Qualifications

  • Knowledge of beer styles and craft beer trends

  • Exceptional verbal, written, and interpersonal skills

  • 2+ years managerial experience in bar, taproom, or restaurant setting

  • Event planning experience preferred

  • Proficiency on multiple social media platforms (Facebook, Instagram, Twitter, Snapchat)

  • Confidence to lead others

  • Creative problem-solver

  • Attention to detail

  • Familiarity with multiple POS systems

  • Post high school education/degree preferred

  • Cicerone Certified Beer Server (Level 1) required within 30 days of starting employment (Certified Cicerone Level 2 preferred). 

Interested in joining the Town Brewing team? Please email your resume and cover letter to george@townbrewing.com.

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