Account Manager - Midwest Territory

Crosby Hop Farm

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Account Manager – Midwest territory

Job Summary:

The Account Manager – Midwest territory is responsible for managing accounts in Ohio, Michigan, Indiana, Illinois, Wisconsin, Missouri, Iowa, Minnesota, North Dakota, South Dakota, Nebraska, and Kansas.  The successful candidate must live within the territory in a city with a major airport.  This position represents the outside sales arm of the organization and is critical to building the Crosby Hop Farm brand with customers. This is an advanced sales position which requires extensive technical knowledge of hops and the brewing process as well as excellent interpersonal and communication skills. Given the nature of the role, 50% travel will be required to meet and exceed company goals. The Account Manager will report to and consult with the Director of Sales regularly to track sales targets and goals as well as monitor current market trends, competitor positioning, opportunities, threats, etc.

Responsibilities:

    • Acquire, develop, and retain customer accounts in assigned territory.

    • Create, strengthen, and maintain relationships with prospects, customers, suppliers, competitors, and industry influencers.

    • Build and maintain a strategic plan for assigned territory.

    • Work closely with Director of Sales to set, maintain, and update sales targets relating to sales performance and compensation plan.

    • Collaborate with various Crosby Hop Farm departments (production, quality, warehouse, inside sales) to provide a seamless customer experience.

    • Professionally represent the Crosby Hop Farm brand while emphasizing innovation, quality, service, history, and integrity.

    • Make sales calls to clients in assigned territory by visiting brewhouse facilities, brewpubs, and tasting rooms.

    • Engage in new client acquisition through cold calls (in person, phone, email).

    • Collaborate and share best practices with Crosby Hop Farm peers.

    • Attend and engage regularly at industry events & conferences.

    • Manage CRM with high level of detail and professionalism to maximize efficiencies and information retrieval.

    • Contribute to Crosby Hop Farm’s culture of continuous improvement and innovation by suggesting improvements to process, facilities, customer experience, etc.

    • Monitor status and encourage customers to take delivery of contracted hops.

    • Frequently work remotely and outside of normal working hours to accomplish sales goals.

Qualifications:

    • Bachelor’s degree in a related discipline.

    • Demonstrated passion for the craft beer market.

    • 3-5 years previous experience in an outside sales or business development role, experience in the craft beer market preferred.

    • Track record of exceeding sales quotas.

    • Excellent written and oral communication skills.

    • Previous experience working on an incentive based compensation plan.

    • Ability to travel frequently both domestically & internationally.

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