Assistant Tasting Room Manager
Area Two Experimental Brewing
Apply for this JobTwo Roads Brewing Co. in Stratford, CT is now hiring for an Assistant Tasting Room Manager for Area Two Experimental Brewing, its new barrel-aging & souring facility. This full-time position is responsible for handling overall operations of the tasting room and overseeing day-to-day procedures. In this role, the individual will oversee and work with all tasting room staff members as well as other departments to provide customers with a consistent & meaningful experience.
Responsibilities- Manage tasting room operations including scheduling of shifts, events, and tours
- Ensure proper pre-opening and closing of tasting room
- Manage inventory and ordering of beer and bar supplies
- Analyze business reports with recommendations on how to improve operations
- Establish & implement S.O.P.’s (standard operating procedures)
- Manage, mentor and develop a staff of bartenders, security personnel, tour guides, store associates and bar support personnel
- Prepare for all activities associated with events held at the brewery
- Oversee cleaning & maintenance of tasting room equipment
- Facilitate customer interactions and have an in-depth knowledge of the beers being served.
- Provide assistance with private event operations
- Assist in the organization & set-up for large on-site events
- Ensure proper & up-to-date menus and signage
- Be positive, team oriented, customer focused, friendly to employees and customers
- 3+ years’ experience in the service industry
- Prior management experience
- Bachelor’s degree preferred
- Must demonstrate in-depth knowledge about craft beer (particularly barrel-aged & sour beers), shared passion for how craft beer is made, and a desire to educate others
- Strong sense of urgency and commitment to achieving results
- Self-driven, organized, and willing to wear a lot of hats
- Strong communication skills and ability to speak in front of large groups
- Level 1 Cicerone certified preferred
- Must work weekends and evenings
- Proficient in computer programs such as Outlook, PowerPoint, Word, and Excel
- A positive attitude & sense of humor
- Retail POS experience required (i.e., Toast, Micros)