Two Roads Brewing Co. in Stratford, CT is now hiring for an Assistant Tasting Room Manager for Area Two Experimental Brewing, its new barrel-aging & souring facility. This full-time position is responsible for handling overall operations of the tasting room and overseeing day-to-day procedures. In this role, the individual will oversee and work with all tasting room staff members as well as other departments to provide customers with a consistent & meaningful experience.

Responsibilities

• Manage tasting room operations including scheduling of shifts, events, and tours
• Ensure proper pre-opening and closing of tasting room
• Manage inventory and ordering of beer and bar supplies
• Analyze business reports with recommendations on how to improve operations
• Establish & implement S.O.P.’s (standard operating procedures)
• Manage, mentor and develop a staff of bartenders, security personnel, tour guides, store associates and bar support personnel
• Prepare for all activities associated with events held at the brewery
• Oversee cleaning & maintenance of tasting room equipment
• Facilitate customer interactions and have an in-depth knowledge of the beers being served.
• Provide assistance with private event operations
• Assist in the organization & set-up for large on-site events
• Ensure proper & up-to-date menus and signage
• Be positive, team oriented, customer focused, friendly to employees and customers

Qualifications

• 3+ years’ experience in the service industry
• Prior management experience
• Bachelor’s degree preferred
• Must demonstrate in-depth knowledge about craft beer (particularly barrel-aged & sour beers), shared passion for how craft beer is made, and a desire to educate others
• Strong sense of urgency and commitment to achieving results
• Self-driven, organized, and willing to wear a lot of hats
• Strong communication skills and ability to speak in front of large groups
• Level 1 Cicerone certified preferred
• Must work weekends and evenings
• Proficient in computer programs such as Outlook, PowerPoint, Word, and Excel
• A positive attitude & sense of humor
• Retail POS experience required (i.e., Toast, Micros)

In order to be considered, candidates must submit a resume along with a cover letter to hr@tworoadsbrewing.com that gives insight to why you are interested in joining us on The Road Less Traveled!