Director of Operations

Happy Moose Juice

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Company

Happy Moose Juice (“HMJ”) is a San Francisco-based juice company that serves both wholesale customers (e.g., restaurants, coffee shops, health food stores), and individual consumers (via happymoosejuice.com).  Founded in early 2013 as a raw juice shop, HMJ has grown significantly – doubling sales in the past year alone – and is now poised for rapid growth throughout the United States.  HMJ is currently negotiating with several large domestic distributors, national coffee chains, and well-known multi-national warehouse clubs to carry its products. HMJ’s recent participation in Expo West generated significant interest from a wide variety of potential distributors and customers.

If you have not yet tried our juice, we strongly encourage you to visit your local Peet’s Coffee (California locations only) to do so.  As we say to our customers, “Quit trippin’, start sippin’!”

 

Director of Operations

The essence of the job is two-fold:  1) Maintain and continuously improve HMJ’s existing systems.  2) Anticipate HMJ’s future needs and build new systems in order to accommodate them.  As a startup, HMJ is constantly reinventing itself.  To succeed, you will need to be excited by the prospect of change and continuous improvement, but also focused on ensuring a high level of service (predictability, consistency, responsiveness) to our existing customers at all times.  While working to support the overall vision and initiatives set by the founders, you will have a great deal of autonomy to evolve the company’s internal operations as you see fit.  HMJ is a highly collaborative environment where innovation and risk-taking is both supported and encouraged, out-of-the-box thinking is welcomed, and healthy debate is part of the decision-making process.  Above all, at HMJ you will find a small, but truly fantastic group of people to work with.  There is very much a “HMJ way,” so if you’re a good fit for our style, we know that you will love coming in to work each day – we all do.

We are looking for a Director of Operations to oversee our organization’s ongoing operations and to help us manage our growth. You will be the company’s second-in-command and responsible for the overall efficiency and day-to-day operations of the business. As a key member of the management team, you will report directly to the founders, who also serve as CEO and CFO.

 

As Director of Operations, you will:

  • Assist the founders in designing and implementing business strategies, plans and procedures
  • Set goals for performance and growth
  • Establish policies that promote the company’s culture and vision
  • Oversee daily operations (e.g., purchasing, production, distribution)
  • Lead employees, encouraging maximum performance and dedication
  • Analyze and interpret data and metrics
  • Write and submit reports to the founders in all matters of importance

You must have:

  • Great people and communication skills
  • Excellent organizational skills
  • Business acuity
  • A strong work ethic
  • Eagerness for constructive feedback
  • The “startup mindset” – a willingness to roll up your sleeves, get your hands dirty, get whatever needs to be done, done whenever it needs to be done (sometimes evenings, weekends, etc.)
  • Fluency in Word, Excel, and PowerPoint (and/or their Google Docs counterparts) and the ability to find/develop technological solutions to operational challenges

 

It would awesome (but not necessary) if you have:

  • Experience in food/beverage consumer packaged goods (CPG)
  • Spanish language proficiency
  • Production and scheduling experience

 

We’re really looking for:

  • Someone who intends to be with us for the long haul (until we exit, likely in 3-5 years)
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