Key Account Manager

Riverside Natural Foods Ltd. (Home of MadeGood)

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Purpose of Position

The Key Account Manager is responsible for calling on and developing business within selected national accounts.

Duties & Responsibilities

Driving sales growth for MadeGood:

  • Demonstrate and uphold Riverside’s core values
  • Establish trust and confidence with prospective customers, building advocacy, networking within an organization
  • Develop plans and strategies to meet or exceed the company’s revenue target
  • Devise, implement, and modify as needed specific sales strategy that aligns with company goals
  • Monitor competitive and market activity and provide feedback and recommendations to executive team
  • Compile and review quantitative sales data and react rapidly to changing trends or new competitive threats and opportunities
  • Place new products
  • Develop and implement pricing strategy through customer specific price negotiations and/or approvals
  • Assist in effectively managing trade spend
  • Ongoing promotional planning
  • Develop and maintain sales forecasting
  • Build relationships
  • Hit budget goals
  • Educate brokers, sales agents and customers on product attributes and benefits
  • Attend key trade shows
  • Travel required 50% +

Education and Qualifications

  • 5+ years of progressive sales experience in the organic / health food industry
  • Proven ability to build and maintain productive relationships with key business partners
  • Proven history of identifying new customers and successfully closing the sale
  • Proven ability to make decisions based on a mixture of information, analysis, experience and judgement

Skills and Abilities

  • Demonstrable success at creatively solving problems and implementing those solutions
  • Strong presentation skills
  • Excellent interpersonal communication skills
  • Organizational, and time management skills
  • Intermediate level of computer and technical skills with an emphasis on MS Office Suite
  • Communication skills
  • Resourcefulness
  • Energy, passion, ambition; competitiveness
  • Integrity, excellent personal ethics.
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