Taproom Manager- NDBC, Arlington Va

New District Brewing Company

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"Welcome to New District! Arlington’s first production brewery in 100 years! New District focuses on crafting beers that are unique and approachable. Our signature beer ,1821 ale, features ingredients from our family village in Greece and is the only beer of its kind in the world. Join us as we endeavor to push boundaries, make friends, and above all enjoy a beer along the way.” -Founder Michael Katrivanos

The Tasting Room Manager position is a full-time job offering that will primarily focus on the supervision and coordination of activities of retail sales workers and bar-backs in the brewery tasting room and supporting facilities to include janitorial oversight for the facilities and restrooms. Duties may include management functions, such as purchasing, budgeting, accounting, social media, and personnel work, in addition to managerial duties.  Additional duties can include, but not limited to supporting other departments in event planning and execution, supporting customer appreciation and resolving problems.

Job Expectations:

  • 21 years of age or older

  • Compile and balance cash receipts at the end of the day or shift.

  • Perform various financial activities such as cash handling, deposit preparation.

  • Supervise and participate in service bar area cleaning activities.

  • Resolve customer complaints regarding beer service.

  • Control inventories of equipment, glassware, and beer, and report shortages to designated personnel.

  • Submit purchase requests for supplies and equipment needed to ensure quality and timely delivery of services.

  • Schedule, observe and evaluate workers and work procedures to ensure quality standards and service.

  • Specify beer portions, service and time sequences, and workstation and equipment arrangements.

  • Schedule staff, equipment, and supply requirements based on a master event planner.

  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

  • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable.

Knowledge, Skills or Abilities:

  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes expertise in putting customer needs first, with an eye towards sales and hospitality.

Experience Requirements:

  • 5 years of Customer Service, Hospitality, or Sales 

  • Flexible hours, Friday/Saturdays are required


Education Requirements:

  • High school diploma or equivalent

 

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