Taproom General Manager

Golden State Cider

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Golden State Cider is searching for an experienced General Manager in our flagship taproom in the Barlow!

Do you have a passion for cider and enjoy leading a team in a fun environment? Do you deliver superior customer service and strive to foster teamwork? Are you an excellent communicator who demonstrates integrity and adaptability? If so, we want to speak to you!

The General Manager must represent Golden State Cider with knowledge and passion at all times. The ideal candidate loves cider, is extremely organized and detail oriented, and is responsible and hard working. The GM must be motivated to lead a team of service professionals to continue to grow our brand and business.

This position will oversee all Taproom operations including but not limited to:
Leading our Brand Education Center
Financial performance and increasing business revenue
Guest satisfaction
Event coordination and implementation
Staff training and development
This position is Full-Time with required hours on nights and weekends. The GM must be hands on and have the willingness to step in wherever is needed.

Job Responsibilities
Taproom opening and closing, including end of day and opening reports and cash management
Meet sales goals of the Taproom through exemplary customer service, events and promotions
Proactively manage Taproom budget including managing inventory, labor and operational costs
Creating a friendly environment that is welcoming and exciting for all customers. Ensure an environment of service excellence where the guest experience is a top priority
Training, scheduling and management of all Taproom staff, including monitoring employee performance, reviewing and approving employee hours and managing tip distribution for taproom staff
POS System knowledge (Square) including maintenance and upgrades
Inventory control, including clear and planned communication with Production for inventory requests
Develop and maintain food program relationships with suppliers
Maintain daily cleanliness of taproom and organize regular cleaning and maintenance schedules and ensure all safety and sanitation guidelines are followed
Support the implementation and execution of marketing initiatives and company programs to promote new ciders and plan/execute impactful social events
Implement taproom staff cider training program to ensure that all taproom staff have a deep knowledge of all three tiers of our cider
Maintain records of customer feedback, employee communication and other daily occurrences
Understand and abide by Federal, State and Local regulations
Ensure adherence to all company policies
Maintain OSHA records and workplace safety records
Other duties as assigned based on business needs

Skills & Qualifications
A passion for cider, and a love for customer service are a must
3+ years of bar or restaurant management experience required
Flexible schedule to include evenings and weekends
Takes initiative, can work with minimal supervision, and keen ability to “think on their feet”
Ability to effectively communicate with customers, staff and other GSC team members
Ability to manage multiple projects simultaneously
Ability to tactfully handle stressful and difficult situations
Events planning and coordination experience
Must be over 25 years old and hold a valid California drivers’ license
Knowledge of Microsoft Office, Google Suite and Square (POS) preferred
This position requires successful completion of the LEAD (Licensee Education on Alcohol and Drugs) exam provided by the CA - ABC

Golden State Cider has been independently and proudly producing our hard cider in Sebastopol, California since 2012. Our team is unlike any other, it takes a village to make what we believe is the epitome of California-style cider. Here are some of the reasons we think Golden State is a pretty rad place to call home:

Health Care
For a fairly fresh company, we offer an incredible benefits package. Golden State Cider pays for our employee’s Medical, Dental and Vision coverage – In Full - 100% for full time employees.
Crew members may add dependents to their policies with the premiums for dependents being deducted from regular payroll on a pre-tax basis.

Wellness Allowance
In addition to a generous Health Care package, Golden State Cider recognizes the importance of our team member’s overall health and wellbeing and provides a monthly wellness allowance which can be used toward a variety of things that promote physical activity, wellness and work-life balance. The goal of the Wellness allowance is to provide Golden State Cider employees as many options and as much flexibility as possible to find an activity which promotes aerobic exercise, flexibility, strength training as well as emotional health including coverage for passes to Regional, State or National Parks.

Paid Time Off
As part of our commitment to our employees’ health and wellbeing, Golden State recognizes the need for work/life balance as well as the value of rest and relaxation. We begin our offering with seven Paid Holidays per year. In addition, we offer full time employees six days of paid Sick leave per year. As for our full time Paid Vacation package, Golden State offers three weeks of paid vacation during an employee’s first year with tier increases annually.

Golden State Cider offers a 401(k) plan with matching after 1 year with the company.

Cider is our passion, it’s in every part of our culture and we love to share it with our employees through our allotment program ~ just another perk of the job!

To apply, visit: https://goldenstatecider.bamboohr.com/jobs/view.php?id=39
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