General Manager - Sloan's Lake

Odell Brewing Company

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About Odell Brewing

Since 1989 OBC has empowered a culture of family and collaboration, fostering a brewery full of beer centric people. It is this passion for beer that inspires us to create quality, handcrafted, and innovative brews. We’re committed to providing exceptional service to our customers while making positive contributions to co-workers and our community through outreach and charitable giving programs. We are the 23rd largest craft brewer in the United States, are independent, and family and employee owned.

Our collective leadership and independence empower us to build a culture of ownership where we contribute, educate, and innovate, while keeping Colorado at our core. Always Better

About Sloan’s Lake Location

Following the success of our RiNo Art District brewhouse, we began planning for a second Denver location. The new facility, located in the Sloan's Lake neighborhood, will feature a 10-barrel pilot brewhouse and scratch pizza kitchen. The new space will include two bars with 16 Odell tap handles and a rooftop patio overlooking Sloan’s Lake and the Rocky Mountains. The pilot system will be used to brew experimental beers available exclusively at Sloan’s Lake.

 

Position Summary

The General Manager performs complex managerial oversight to all customer-facing functions within Odell Brewing - Sloan's Lake operations. This position manages the front of house and back of house operations, including the Taproom, financials, service levels, etc. The GM runs meetings, ensures that broad matters are dealt with and executed, and maintains a strategic operating plan and communicates such plans to the team. This position largely works autonomously, but will work closely with the Director of Taproom Operations and the Leadership Team.

Team Development/Management

  • Ensures proper performance management of co-workers
  • Accountable to be present and available during the restaurant hours, including nights, weekends and special events
  • Creates and supports a cohesive team through thoughtful selection and hiring processes, consistent coaching and training, and engaging in effective communication
  • Work with Director of Taproom Operations and Brewer to educate coworkers on: brewing knowledge and beer styles, beer presentation, hospitality, company history, and merchandise display
  • Work with Kitchen Manager to help educate all co-workers on menu items

Leadership Engagement

  • Model the OBC culture and lives the values of OBC, “Always better."
  • Work closely with Brewer on coordination of beer releases
  • Support charitable outreach commitment and engage with the Outreach Coordinator regularly  
  • Develop and implement a plan for space rentals
  • Foster relationships with community partners and neighbors
  • Support Marketing: educate customers about brewery's story and values through knowledgeable interactions and tastings, oversee/engage in Social Media
  • Provide and engage in strategic planning as related to beer releases, events, marketing innovative ideas
  • Continuously looking for ways to improve process, enhance business operations, profitability, guest experiences and co-worker engagement

Enhanced Guest Experience

  • Exceed customer expectations of Odell Brewing to create an emotional bond that reinforces the brand position and brand strategy
  • Serve and sell alcohol responsibly
  • Consistently offer friendly, informed and personal customer service
  • Coordinate the decor and cleanliness of the tap room
  • Maintain a welcoming, exciting, educational, and fun visitor experience
  • Provide event coordination and logistics: review opportunities and respond to inquiries
  • Monitor and manage capacity limits
  • Ensure appropriate ambiance
  • Handles delicate or difficult guest situations including complaints, negative reviews, and ensures resolution

Daily Operations

  • Oversee menu development and maintenance
  • Responsible for sourcing ingredients that align with our quality standards
  • Implements and maintains programs targeted at customer loyalty
  • Monitors and completes administrative work to include reconciliation, invoicing, and other accounting-type duties
  • Maintains the existence of accurate pricing and inventory
  • Negotiates contracts with third-party vendors guaranteeing building maintenance
  • May operate as a restaurant shift supervisor
  • Ensures beer quality; manage facility draft system, refrigeration, beer inventory and cleanliness of glassware and bar and line cleaning
  • Ensure food and beverage quality; manage facility kitchen equipment, refrigeration, and all products received
  • Approve all invoices and PO's
  • Approves Time cards
  • Maintain safe, healthy and sustainable restaurant environment: establish, follow and enforce sanitation standards and procedures, comply with health and legal regulations and observe brewery safety and sustainability practices

Profitable Growth

  • Review order history, sales reports, and other relevant pieces of data to monitor profit and loss
  • Works with the Director of Taproom Operations to build and manage budgets to achieve P&L goals
  • Develop and implement strategies to increase average transaction
  • Maintain margin goals
  • Analyze trends and variances on beer, food and merchandise to forecast inventory needs and meet sales goals
  • Manage daily reconciliation

Education and Experience

  • High School Diploma or equivalent
  • Experience working in a fast paced environment
  • Five years restaurant management and/or event management experience

Physical Requirements

  • Conducts work in a sitting and standing position
  • Job requires frequent standing, walking, bending, stooping and lifting (up to 75-lbs)

Benefits

  • Employee Ownership Opportunity
  • 401(k) with brewery match
  • Health/Dental/Vision/Long Term & Short Term Disability Insurance
  • Paid Time Off – 14 days first two years, increasing with years of service
  • Paid Holidays
  • Paid Sabbatical at 10 years
  • Parental Pay

Interested applicants, please submit completed application, resume, and cover letter to jobs@odellbrewing.com with “Sloan’s Lake GM” in the subject line by Sunday, May 24th.

Equal Opportunity Employer - Odell Brewing Company provides equal employment opportunities to all employees and applicants for employment without regard to race, age, creed, color, religion, national origin or ancestry, marital status, sex, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. 

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