Food Safety & Quality Control Practitioner

Boston's Best Coffee Roasters

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Food Safety Practitioner & Quality Control Manager

In this role, you will be responsible for the coordination, maintenance, record-keeping, and adherence to all relevant food safety standards, primarily SQF and FDA guidance. This includes communication and follow-up on policies and policy updates, documentation and procedures; and facilitating the solution to any food safety procedural problems or incidences.

Primary Responsibilities:

  • Serve as the site Safe Quality Foods (SQF) Practitioner
    • Maintain food safety documents, database, records, binders & filing
    • Corrective Action and Preventative Measures – assist with logging and tracking of non-compliance and food safety incidences, conduct investigations, coordinate follow up and bring outstanding issues to closure
    • Provide food safety training, assist in development of training programs, conduct training classes, maintain training records.
    • Good Manufacturing Practices (GMP) - assist in the development of rules, conduct audits, maintain records.
    • Assist with audit preparation, organization and follow-up for third-party, government and customer audits.
    • Conduct routine audits of internal food safety program, product specifications and organics program.
    • Record Maintenance– conduct routine checks to verify proper record keeping by Operations Staff
    • Reports to Management– obtain, input, tabulate FS data and provide reports to Management.
  • Other duties as assigned
    • Quality control management
      • Accountable for providing implementation, execution and verification of quality systems and programs ensuring product quality


Knowledge, Skills, and Abilities Required:

• Will consider equivalent work experience in lieu of a degree.

• Minimum of 2 years work experience in a food safety, quality assurance in a food manufacturing environment is required.

• Comprehensive knowledge of general food-safety and organic program best practices, highly proficient in ability to document and work within GAPs, GMPs, HACCP, HACQP, SQF, SSOP.

• Working knowledge of local, state and federal laws and requirements to maintain compliance to all relevant statues and guiding principles (FDA, USDA, MIOSHA, OSHA, CFIA).

• Previous supervisory and management experience is a plus.

• Must be a high-performance team player with prior experience as a supervisor or in a lead role is desired.

• Proficiency in use of the English language with the ability to communicate effectively and professionally, present information and direction and field questions from managers, employees and external contacts.

• Bilingual in Spanish or Portuguese preferred.

• Strong organizational, analytical and problem-solving skills. Need to be creative, adaptable and able to accurately handle out of the ordinary issues with a sense of urgency.

• Computer proficiency in MS Office– Word, Excel, Power Point

• Must have the ability to effectively follow-up and handle multiple projects with strong personal time-management skills and effectively manage associated stress.

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