Experience Concierge (Office Manager & More!)

Eclipse Foods

Apply for this Job

You’re going to be one of the most significant people in bringing the next iconic plant-based food brand to life. You are going to wear a lot of hats! We all do - it’s a startup! You will do what needs to get done both internally and externally to lead the Eclipse experience, from responding to customer support inquiries to shipping delicious packages of ice cream across the country. Internally, you’ll be our office manager greeting guests, liaising with vendors, and contributing to our awesome team culture. You’re an incredibly hard worker who loves getting your hands dirty and taking care of others. 


Who are you?

  • You thrive in ambiguous situations and startup-like environments. You take ownership and create solutions to problems. You are known to offer help before being asked. 

  • You have worked in fast-paced environments and understand the importance of being flexible and moving with urgency. 

  • You are a people person and feel energized when engaging with others. You can’t help but make others, both your teammates and your customers, feel welcome. 

  • You have incredible prioritization skills, can manage diverse simultaneous projects, and demonstrate strong attention to detail. Nothing slips through the cracks with you. 

  • You have worked as a studio manager, office manager, or general manager in hospitality for 2+ years and are ready to OWN this office. 

  • You’re a great person, in and out of work. You are smart, trustworthy, kind, humble, organized, and hard-working.  


Who are we?

  • We’re the next massive plant-based food company, revolutionizing the $100B dairy sector. Our investors include the founder of Reddit, the creator of Gmail, Y Combinator, and the former chairman of the board of Daiya Foods.

  • We’re behind some of the best selling plant-based products in the world (JUST Mayo, for example).

  • We’re on a mission to save our planet, our health, and animals by creating a solution to fix the food system.

  • We’re people of integrity. We do what we say we will do, we treat others right, we care deeply about those around us, and we put our hearts into our work.  

  • We love spending time together both inside (our gorgeous new HQ!) and outside of the office...when it’s safe to gather!  


What will you do? 

  • Work with the Sales and Marketing team to fill orders, pack boxes, and organize deliveries of product samples and marketing packages out of the office

  • Receive deliveries and coordinate pick-ups from our brand new HQ 

  • Act as primary point-of-contact and greeter for our HQ to welcome and direct visitors, vendors, and staff 

  • Manage all building operations, including coordinating with various vendors to maintain smooth operations and a clean office environment

  • Serve as our primary customer experience representative by responding to customer inquiries 

  • Project manage our office build-out which includes sourcing vendors, scheduling construction, and tracking towards our goals

  • Support HR with onboarding new hires and contribute to fostering our culture by planning regular social outings for team bonding and wellness, ordering team meals, coordinating birthday celebrations - you’re pretty much the FUN team member! 

This is a full-time job located at our office in Oakland, CA. (We’re diligently following all local and national guidelines to keep those working in the office safe.) 


Interested? Please send your resume + cover letter to careers@eclipsefoods.com with the subject: Experience Concierge 

Eclipse Foods is an equal opportunity employer. We celebrate diversity and thrive on it for the benefit of our employees, our products, and our customers. We are deeply committed to creating an inclusive environment for all employees.

Apply for this Job