Operations Manager

Emmy's Organics LLC

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About the Company 

Hey! We’re Emmy’s Organics - a fast paced organic snack food company based in Ithaca, NY. You may know us for our Organic Coconut Cookies which we distribute in stores nationwide. We are dedicated to good teamwork, clean ingredients and delicious snacking and like to have a good time making it happen. We are looking for a passionate, knowledgeable and experienced individual to join our team in operations. A minimum of quarterly visits to headquarters will be required once travel and safety restrictions due to Covid-19 have been lifted. 

About the Position

The Operations Manager will report directly to the CEO and is a key part of the team. This role manages all aspects of supply chain, including purchasing, shipping and receiving and supply inventory management. This is a highly collaborative role which works closely with Production, Finance and Sales teams. 


About You 

You are a self motivated and organized team leader who has an open, direct and encouraging communication style. You set a high bar for yourself and your team, and enjoy guiding those you oversee to success. You love numbers and spreadsheets!

Some of the Main Responsibilities 

  • Provide leadership to operations team: prioritize goals, provide guidance, and create cohesive working relationships company-wide

  • Responsible for Supply Chain Management and Inventory Planning; Take an analytical approach to purchasing decisions to maintain a high level of order fulfillment, while minimizing the investment in inventory

  • Lead the sourcing process, focusing on improving vendor performance as well as competitive bidding and supplier identification

  • Partner with key internal partners to determine delivery timelines for new product launches, develop action plans and ensure commitments are fulfilled to support rapid growth and maximize target market penetration

  • Focus on the tools and metrics that maximize capacity and resource utilization, shorten lead-time, improve product quality and inventory levels

  • Build & execute transportation and warehousing plan to support growth in retail and ecommerce customer order volume including needed tools & resources. 

  • Lead effort to optimize logistics network for appropriate cost & service metrics

This role supervises a team of four at Emmy’s: an Assistant to the Manager of Ops, a Warehouse and Facilities Manager, a Warehouse employee and a Freight Booking/Shipping employee. Knowledge in all of these areas of operations will be key to the success of the Ops Manager. 

Skills & Qualifications

  • 7+ years of professional experience with evidence of increasing responsibility in Operations Management

  • Creative problem solver with excitement to work on cross functional teams and projects 

  • Strong Excel skills 

  • Willing and able to be flexible and change directions as needed

  • Excellent communication skills and attention to detail 

  • Effective team building and leadership skills 

  • Experience within the CPG space required 

  • Experience working in a start-up environment a plus



Learn more about us and what we do here: https://emmysorganics.com/ 


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