Develops, implements and analyzes sales programs, and makes necessary adjustments as required.

Establishes and implements sales goals within management guidelines.

Reviews the general business climate and adjusts staffing and materials as needed.

Understands and supports established sales policies and procedures to ensure sales personnel provide proper and effective treatment to customers.

Applies knowledge of company products and services to assist sales representatives with providing quality customer service.

Reviews and approves expenses requested by sales staff.

Reviews and resolves customer complaints in a professional and timely manner as directed and/or required.

Establishes, develops and monitors internal sales representative organization. 

Represents company at trade organizations as required.

Travels to customer locations to complete sales calls as required.

Performs other related duties as assigned.