General Manager - Drake's Barrel House

Drake's Brewing Company

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Drake’s Barrel House, an outdoor beer garden and warehouse-style tasting room, is hiring and looking for a leader that has a strong work ethic, who has the ability to hustle while juggling multiple demands, all the while remaining calm, flexible, and friendly.

What to expect:

  • Collaborating with Director of Retail Operations & ownership to align daily operations with the overarching goals of the establishment.
  • Responsible for daily operations, developing operating goals & objectives, and identifying budget variances and taking corrective steps.
  • Responsible for the scheduling of all employees to maximize labor for guests where needed, reduce labor cost where not needed, and keep employees happy…all at the same time!
  • Ensuring that all employee related legal/compliance items are adhered to; meal & rest periods, harassment training, food handlers’ certifications, RBS (Responsible Beverage Service) etc.
  • Ensures proper performance management of employees through training, coaching & development.
  • Responsible for, and maintaining, all restaurant inventories including beverages, food, merchandise, and equipment.
  • Control operational costs and identify ways to improve margins.
  • Maintains a sound environment conducive to a stellar customer experience.
  • Ensures guest satisfaction.
  • Reviews order history, sales reports, and other relevant pieces of data to monitor profit and loss.
  • Maintains accurate pricing and inventory.
  • Monitors and completes accounting-type administrative work to include reconciliation, invoicing, and others.
  • Monitors and completes HR-type administrative work to include filing completed new hire paperwork, overseeing & maintaining compliance training, and others. Review payroll data for accuracy before submitting to HR for processing.
  • Implements and maintains programs targeted at customer loyalty

What we’re looking for:

  • Minimum 3 years of experience as a General Manager
  • Positive & friendly attitude at all times when engaging with staff and Guests
  • Taking “ownership” and initiative to manage the restaurant with minimal direction
  • Enthusiasm for leading a team and mentoring individuals
  • Have a passion for craft beer and interacting with guests
  • Proven ability to identify problems, implement solutions and improve results
  • Demonstrated ability to drive sales and meet financial goals
  • Be a troubleshooter, with a keen eye for details
  • Demonstrated experience in excellent time management and organizational skills
  • Must be able to demonstrate knowledge of planning & forecasting
  • Proficient knowledge of relevant software (e.g., Microsoft Word/Excel and restaurant-specific software)
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