Senior Supply Chain Manager

Position Title: Senior Supply Chain Manager 

Reports To: VP of Operations 

Location: Hood River, OR (on-site) 

Position Summary:  

The Senior Supply Chain Manager leads Full Sail's Supply Chain department, owning the full planning and execution cycle: demand planning, production scheduling, inventory management and accuracy, procurement, and order fulfillment. They are a hands-on leader who builds accountable teams, drives ERP discipline, and partners closely with both internal teams; Production, Sales, and Finance and external stakeholders to keep our operations and customer relationships running at a high level. 

This role is a strong fit for someone who thrives in a lean, dynamic environment, takes pride in operational excellence, and knows how to build structure without bureaucracy. 

Job Duties & Responsibilities: 

Planning & Scheduling 

• Own and execute the S&OP process — translate demand signals into production schedules, material requirements, and capacity plans across all customer programs 
• Develop and maintain master production schedules aligned to order fulfillment, customer lead times, packaging line capacity, and ingredient availability 
• Communicate proactively with contract customers, distributors and sales teams on schedule changes, lead times, and production status 
• Lead financial close planning processes and ensure production variance reporting is accurate and timely 

Inventory & Procurement 

• Set and manage inventory targets across raw materials, WIP, and finished goods to balance service levels with working capital 
• Oversee procurement of ingredients, packaging materials, and indirect supplies — managing supplier relationships, pricing, and lead times 
• Drive cycle counting, physical inventory accuracy, and E&O (excess and obsolete) reduction programs 
• Ensure all system and physical inventory movements happen in tandem — no shadow systems 

Warehouse & Logistics 

• Directly manage the Warehouse Supervisor and oversee all warehouse operations: receiving, storage, kitting, staging, and finished goods shipping 
• Manage outbound logistics for distributors and contract customer orders — coordinating with 3PL providers, carriers, and customer logistics teams 
• Manage logistics for internal (Pub) and local delivery orders 
• Ensure warehouse operations meet food safety, FIFO, and TTB compliance standards 

ERP & Reporting 

• Serve as the functional owner of supply chain processes within our ERP system (NetSuite preferred); ensure data integrity across BOMs, item records, and planning parameters 
• Drive adoption of ERP-based workflows — reduce reliance on spreadsheets and off-system tracking 
• Partner with Operations and Finance to develop reporting dashboards and KPIs that give leadership real-time visibility into supply chain health 
• Ensure timely and accurate reporting to stakeholders including contract customers 

Team Leadership 

• Lead, develop, and hold accountable a team of planners, a logistics coordinator, inventory specialists, and warehouse staff 
• Build a culture of operational discipline, continuous improvement, and clear ownership 
• Partner with HR on hiring, onboarding, and performance management for Supply Chain team members 
• Provide coaching and career development support to grow internal talent 

Cross-Functional Collaboration 

• Work closely with the Brewing, Packaging, and QA teams to align supply plans with operational needs 
• Serve as the primary Supply Chain contact for contract manufacturing customers — managing expectations, resolving issues, and building strong relationships 
• Collaborate with Finance on cost modeling, variance analysis, and budget planning 
• Participate in BRC, TTB, and Costco supplier audit preparation as it relates to supply chain processes 
• Provide reporting to support all functions of the department (e.g., forecast, orders, inventory accuracy, etc.) 

Qualifications:  

• 7+ years of supply chain experience in food or beverage manufacturing, with at least 3 years managing a team 
• Bachelor's degree in supply chain management or related field 
• Direct experience managing warehouse, planning, and/or logistics functions — not just planning-only roles 
• Demonstrated ERP proficiency; NetSuite experience strongly preferred 
• Strong inventory management skills — able to set targets, manage turns, and run cycle count programs 
• Proven ability to build and hold accountable a team in a fast-paced, lean environment 
• Excellent communicator — comfortable interacting with customers, vendors, and senior leadership 
• Strong customer advocate with and outside-in view to drive high service levels and satisfaction. 

Preferred Qualifications:  

• Master's degree in supply chain management or related field 
• Experience working with contract manufacturing customers or operating as a co-packer / contract manufacturer 
• APICS/CPIM or similar supply chain certification 
• Familiarity with TTB regulations, food safety standards, or OLCC requirements 
• Experience supporting Costco or other major retail supplier audits 
• Bilingual (English/Spanish) is a plus