DELRAY BEACH, FL – Fresh Blends®, the global leader in automated frozen and iced beverage solutions, today announces the beta launch of Fresh Blends Cares, a proactive customer care division, alongside the powerful new FB Cares App. This new initiative is designed to help operators monitor, manage, and maximize their Fresh Blender® performance with ease and real-time precision.
Fresh Blends Cares marks a significant evolution in customer success, combining smart technology, rapid support, and actionable insights to prevent downtime, minimize waste, and drive operational excellence. “Fresh Blends Cares is more than a program, it's our commitment to smarter support," said Brian Tyler, CEO of Fresh Blends. "Whether you're running one store or a nationwide chain, this platform gives you the tools, insights, and responsiveness to thrive, and we're just getting started."
At the core of this effort is the FB Cares App, built exclusively for verified Fresh Blends partners. From a single mobile dashboard, operators can:
- Monitor machine health and flavor inventory in real time
- Get predictive alerts for restocking and maintenance
- Track cleaning and compliance needs
- Prioritize actionable updates with smart notifications
“Fresh Blenders help grow your business and turn your location into a go-to destination," said Sierra Wright, Director of Customer Care. "FB Cares helps operators stay ahead by handling challenges early, so customers always enjoy a smooth experience. With expert support, it really makes a difference and drives revenue.” The FB Cares app integrates with Fresh Blends Cloud, the industry’s most advanced data platform, offering real-time dashboards, custom reports, and deep insights into drink trends and performance across locations. Together, Fresh Blends Cares, the FB Cares App, and the Fresh Blends Cloud create the company's most intelligent, customer-first service ecosystem to date. During the beta launch, the app is available free of charge to existing partners, with flexible subscription tiers planned for 2026 based on user feedback. Fresh Blends partners can get started by calling 1-844-7-BLENDS.
About Fresh Blends®
Fresh Blends® is a global food-tech innovator revolutionizing beverage service with the Fresh Blender®, a fully automated, self-cleaning smoothie and frozen drink robot. Trusted across convenience stores, hospitals, grocery chains, and universities in the U.S., Canada, U.K., and Australia, Fresh Blends helps operators deliver better-for-you beverages with speed, precision, and data-driven ROI.
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